Replies posted by bulldog5769 | Razer Insider

Replies posted by bulldog5769

4 Replies

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bulldog5769
posted in Razer Support

KRAKEN 7.1 V2 causing PC system to shutdown or restart

Razer.Speedcr0ssHey @simonedkey! Thanks for helping @bulldog5769. Hi @bulldog5769! Are you still experiencing the issue? Please send me a PM. Let's continue from there. I plan on finding my headphones this weekend and will let you know if I still have this problem.

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4 years ago
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bulldog5769
posted in Razer Support

KRAKEN 7.1 V2 causing PC system to shutdown or restart

simonedkeyhey if you reply back with your email i'll be glad to foward over the email from razer that fixed my pc. it was due to a corrupted HID file (*Removed for security purpose.)

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4 years ago
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bulldog5769
posted in Razer Support

KRAKEN 7.1 V2 causing PC system to shutdown or restart

simonedkeyDid you have to get a different brand headset to fix the problem? I stream and every time I play overwatch my pc shuts off due to hid headset and driver issues with the razer kraken. im leaning towards getting a new headset at this point but im not sure which one i want I am going too once I get the chance. This is the second time within a year I have had problems with Razor equipment and their support has been terrible and threw up their hands. They lost me has a long time customer and will purchase from one of their competitors.

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4 years ago
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bulldog5769
posted in Razer Support

KRAKEN 7.1 V2 causing PC system to shutdown or restart

No, Razor support was no help and threw up their hands and said whatever it is, was not their problem.

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4 years ago

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