Replies posted by HellboundHeathcliff | Razer Insider

Replies posted by HellboundHeathcliff

3 Replies

M
myklally
posted in Razer Support

BlackWidow V3 Pro - Issues with Windows User Switching

Just something to keep an eye on... If it bugs out when you first log in, turn off fast-startup. Razer software doesn't obey windows rules.

11
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2 years ago
M
myklally
posted in Razer Support

BlackWidow V3 Pro - Issues with Windows User Switching

Progress3210Has there been any updates on this. Just bought a mouse an keyboard and I'm having this problem. I though it was a computer issue and did two fresh windows installs then found these posts. I have just been working with Razer support for this issue on my Huntsman TE & Naga Pro. After many emails, I got these responses for each device. Huntsman TE: " We wanted to let you know that we have managed to identify the cause of the issue that you have reported. Due to the complexity and the work that needs to be done, we are unable to provide an estimate of when you can expect a fix. However, once a fix has been identified, this will be released in a future software update." Naga Pro: "We wanted to let you know that we have managed to identify the cause of the issue that you have reported. The issue is present on chroma keyboards and mice since Razer mice and keyboard functionality via custom binds. Razer is aware of the issue and will likely roll out the via software update

11
E
2 years ago
M
myklally
posted in Razer Support

BlackWidow V3 Pro - Issues with Windows User Switching

I have this same problem with both my Naga Pro mouse and my Huntsman TE keyboard. Through much trial and error, I narrowed it down to those 2 specific pieces of hardware. [Edit] I should point out that the problem occurs with either one of these connected. When BOTH are connected, the problem is worse. Logging out before logging into a different account (slow user switching) will sometimes, not always, cause the same issue.[/Edit] It is really irritating to spend this much money on (supposedly) quality peripherals only to be limited in my computing experience by (obviously) inferior products. Fast user switching is one of the hallmarks of Windows, yet Razer cannot seem to bring themselves to support it.

11
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2 years ago

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