Replies posted by ItsDanaNow | Razer Insider

Replies posted by ItsDanaNow

2 Replies

V
virtuallyhexed
posted in Razer Support

Razer Kraken Kitty stopped working... Need help

LlamguinHi! Did you get any answers on how to resolve this? I've been having the exact same issue for a while now and it is driving me nuts 😭😭 Hi! Official support couldn't figure it out for me, but I did eventually manage to fix it on my own! For me, the issue was that I needed to update my motherboard biOS. I basically got to a point where I realized it was the one thing I hadn't updated in trying to fix the issue, I looked at my motherboard manufacturer's website, and sure enough on one of the newer biOS updates it said it "fixed USB device compatability issues". The thing is, if you don't know how to flash your biOS, it's worth looking up a few tutorials, as if you do it wrong or mess up you can brick the whole board. I suspect that's why official support doesn't seem to recommend it. They'll say to update your chipset but that's not the same thing, that's more like updating a driver. So if you're encountering the issue it's worth checking your biOS version and if

11
Razer.Speedcr0ss
3 years ago
V
virtuallyhexed
posted in Razer Support

Razer Kraken Kitty stopped working... Need help

Been having the same issue across two separate headsets at this point, after Razer replaced the first ones saying it must be a hardware issue (obviously not). I'm still running around in circles doing everything Support suggests but nothing helps. After way too much research it seems like Windows just sometimes has issues with USB audio right now and we're just screwed until an update hopefully fixes it.

11
Razer.Speedcr0ss
3 years ago

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