Replies posted by 0x3f8 | Razer Insider

Replies posted by 0x3f8

9 Replies

R
retrothinkMagentaDye756
posted in Razer Support

Thx playback device is gone

Glad you got it working. I'm cautiously optimistic that I have mine working as well again. Razer Support reached out to me and worked with me to resolve it using THIS KB article. It still took an extra reboot but I haven't been able to duplicate the original issue. I think there are a couple of steps in the article that I never tried such as NOT logging into razer immediately and instead letting it go through setup as a guest. The process with DriveStore explorer is certainly less steps but if it doesn't work I recommend the official KB.

13
0
3 years ago
R
retrothinkMagentaDye756
posted in Razer Support

Thx playback device is gone

So scratch that idea. Managed to get THX working again after several reboots and disabling and re-enabling each device. The most recent logs still show the THXVAD device failed to start Current settings are: Razer Audio Controller - Game: Enabled Speakers / THX Spatial - Synapse: Enabled Internal AUX Jack / THX Spatial- Synapse: Disabled Guess we'll see if this persists after the next reboot.

13
0
3 years ago
R
retrothinkMagentaDye756
posted in Razer Support

Thx playback device is gone

For what it's worth, here's where I expect the source of the problem is at. THX Spatial - Synapse Device ROOT\\THXVAD\\0000 had a problem starting. Driver Name: oem94.inf Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318} Service: sTHXVAD Lower Filters: Upper Filters: Problem: 0x15 Problem Status: 0xC00000BB

13
0
3 years ago
A
AlinTheSinner
posted in Razer Support

Razer Kraken TE no sound

For what it's worth, here's where I expect the source of the problem is at. THX Spatial - Synapse Device ROOT\\THXVAD\\0000 had a problem starting. Driver Name: oem94.inf Class Guid: {4d36e96c-e325-11ce-bfc1-08002be10318} Service: sTHXVAD Lower Filters: Upper Filters: Problem: 0x15 Problem Status: 0xC00000BB

4
Razer.Speedcr0ss
3 years ago
R
retrothinkMagentaDye756
posted in Razer Support

Thx playback device is gone

Gust gave this a try and it doesn't seem to have worked even after all the reboots. :( SchredderrWell, that will do it too :D But here is a solution I figured out that worked for me: Steps: 1. Uninstall Razer Synapse 2. Download and start Release DriverStore Explorer v0.11.64 · lostindark/DriverStoreExplorer · GitHub 3. With the Driver Store Explorer delete all Razer Audio and THX drivers 4. Restart pc and install Synapse

13
0
3 years ago
R
retrothinkMagentaDye756
posted in Razer Support

Thx playback device is gone

Just an update that it's gotten worse. After the last windows update and un-announced reboot I've lost game mode as well. I've gone through the whole modify install and repair option they suggested and that didn't work. So now I guess it's a full uninstall/resinteall to see if that works.

13
0
3 years ago
A
AlinTheSinner
posted in Razer Support

Razer Kraken TE no sound

Wish that worked, but it doesn't and even if it did, none of us should have to keep doing this once a week or more just to use a feature we paid for.

4
Razer.Speedcr0ss
3 years ago
R
retrothinkMagentaDye756
posted in Razer Support

Thx playback device is gone

Same symptoms here though I haven't tried loading an older version yet. Sound still comes through when set to Game instead of THX. At least that's a work around while I'm not focused on a game where it matters.

13
0
3 years ago
R
RACHIDDD
posted in Razer Support

I CAN'T USE THE THX FEATURE OF MY HEADSET

I just got these as part of an Amazon deal. I'm not 100% sure it's working for me - but when I had originally set the mixer to THX spatial I wasn't hearing anything at all. From the sound tab in synapse, I went to the game mode tab and selected sound properties. In there I went to the Speakers - THX Spatial - Synapse device and selected properties. On the spatial sound tab I selected "windows sonic for headphones" and clicked apply - suddenly I had sound. I then set it back to Off and I still had sound. Now when I look at the level bars in the the properties - I see it showing audio on both the game and thx outputs, I just don't know which is actually what I'm hearing through the headset. I do think it's working though, but still buggy and the synapse software gives no feedback as to which mode you're in. Either way I feel like I'm getting better spatial sound in this mode and the footsteps aren't being drowned out by all of the other sound effects. Finally, I'v

3
K
3 years ago

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