Replies posted by HeatWaveleetRUBY545 | Razer Insider

Replies posted by HeatWaveleetRUBY545

2 Replies

M
MFER212015
posted in Razer Support

Surround Legacy (Synapse 2) NOT working with Win10 2004

Just google "Windows 10 media creation tool". Should be the top result after any ads. Hit the blue Update Now button. When you run it you've got an option along the lines of "Upgrade this PC now"

45
Razer.Caziel
3 years ago
M
MFER212015
posted in Razer Support

Surround Legacy (Synapse 2) NOT working with Win10 2004

Fixed mine by reinstalling the driver and restarting the service. Working on a fully patched version of Windows 10 2004 and after multiple restarts. My guess is Windows isn't installing the driver properly when it's doing the upgrade to 2004. If someone else wants to give this a go and report back...?: 1) Right click your start menu and select Device Manager. 2) Drop the arrow down on the "Sound, video and game controllers" option. Right click "Razer Surround Audio Controller" then Uninstall device. Click the option to uninstall. 4a) Normally at this point you can click the "Scan for hardware changes" button but that didn't seem to help for me. I had to manually select the driver using the following method: 4b) Click Action at the top then "Add legacy hardware". Click Next then select the (Advanced) option. Find and highlight "Sound, video and game controllers" in the list and click Next. Find "Razer Inc" in the left-hand list then you should see Razer Surround Audio Controller on th

45
Razer.Caziel
3 years ago

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