Replies posted by fastAmaranthPurple328 | Razer Insider

Replies posted by fastAmaranthPurple328

2 Replies

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fastAmaranthPurple328
posted in Razer Support

Razer Blade Pro 2014 Laptop Keyboard not working - Windows Update

Update: Synapse was successfully installed by de-installing it using safe mode (some folder items were still in use by a process even after restarts). Keyboard and touchpad are both non-functional and dark. Synapse 2.0 (latest) does not recognize the laptop or load its functionality.

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3 years ago
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fastAmaranthPurple328
posted in Razer Support

Razer Blade Pro 2014 Laptop Keyboard not working - Windows Update

Addendum: The Synapse software 2.0 downloaded requested the installation package "razer Synapse 2.0 msi" but returned The feature you are trying to use is on a network resource that is unavailable. I assume that this means that the installer cannot set up a temp folder or the executable is pointing to the msi where it should be pointing to the *.exe file (?). Thus the upgrade to Synapse 2.0 failed. Thank you

2
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3 years ago

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