Replies posted by DevilyZ | Razer Insider

Replies posted by DevilyZ

6 Replies

B
brettapuss
posted in Razer Support

Razer Huntsman V2 WASD phantom keys

I am experiencing the same issue, keyboard arrived around 14 sept 21, manufacturing date on keyboard box says 2020 Nov First fixed issue, M key not actuating properly, which razer Rupport recommended compressed air that works. doesn't say much about reliability & durability if its out of box issue. but fine it works. Second issue, A & D & Enter not registering that the button has been depressed unless you hit it again. - Currently working with razer support who claims that this is a "new" issue, similar to how other post all over says their "default" response. - Have been recommended to clean reinstall razer synapse which I have done. (doesn't work) - Currently trying with razer synapse disabled. -- For enter getting stuck , I encountered it once while using chrome, no games on, decided to experiment and I tried disabling razer synapse and it does stop registering. so i am pretty convinced that disabling razer synapse should work. however most of the features i paid for the keyboard

14
Razer.Speedcr0ss
2 years ago
B
brettapuss
posted in Razer Support

Razer Huntsman V2 WASD phantom keys

Hi Speedcross , my case number is (*Omitted for security purposes) No worries, I prefer to chat here unless there is specific private information. what we discuss might help someone else get closer to the solution and likewise they may help contribute potential solutions. I have left a comment on a youtuber's account and he mentioned he encountered the same sticky keys and has recommended updating the actuation point to potentially eliminate the issue. Things I am going to try out - Without Razer synapse - With Razer Synapse & deeper actuation point - Last resort, Removing all my other razer stuff & clean reinstall, hoping that this isn't the solution, have like 11 razer items connected now. Took 1-2 hours to set things up after the last reinstallation because my profiles somehow didn't get saved into the cloud, especially the addressable RGB controller. For each item , I am going to test for at least 5 hours of gameplay to see if I can replicate, if its replicated, then I would mo

14
Razer.Speedcr0ss
2 years ago
B
brettapuss
posted in Razer Support

Razer Huntsman V2 WASD phantom keys

@brettapuss I am testing something that might have some success as a workaround with razer synapse installed. In razer synapse > huntsman analog > lighting > change to quick effect , under static. or better yet turn off lights if you don't really care for them. So far was trying yesterday (quick effect static purple) and went 4 hours without a stuck key, swapped to razer studio's ambient and "D" was stuck in less then 5 mins. But only more testing can confirm if it works. So do test it too and let me know if you encounter. I will be continuing to test it!

14
Razer.Speedcr0ss
2 years ago
B
brettapuss
posted in Razer Support

Razer Huntsman V2 WASD phantom keys

Just an update, (*Omitted) from razer L2 support has contacted me with another fix that includes a patch. Will be testing it out. hopefully it works as intended. Since I know the settings which tends to increase the occurrence of the bug. I will be utilizing those settings. Will update here in a couple of days after testing. hopefully it resolves it.

14
Razer.Speedcr0ss
2 years ago
B
brettapuss
posted in Razer Support

Razer Huntsman V2 WASD phantom keys

Unfortunately , doesn't work still , have tried unplugging 5 other razer devices just incase they might have conflict , but still same. The patch was really weird though, it didn't show any actual successfully run feedback after requesting admin permissions to run. but according to the razer support it should be installed properly. Razer support have requested logs! , have sent it , hopefully they can identify the issue and fix it! I wonder if there are newer batches of keyboard that might have accidentally fixed it. Mine belongs to 11 2020 batch according to the box , which i suspect is the first release.

14
Razer.Speedcr0ss
2 years ago
B
brettapuss
posted in Razer Support

Razer Huntsman V2 WASD phantom keys

So far it seems like the razer synapse update 3.6.920.91710 seems to have fixed it. but along comes other bugs. - studio sometimes crash when loading. restarting the app helps. -- not major to me since I just need to set it up once and leave it. Haven't encountered any issues with about 8 hours of gaming testing with the configurations that I know to cause previous issues. Will report back if the issue returns. which is hopefully never !~ For those who encounter the issue! please update it, while its not perfect, it makes the keyboard usable in games @brettapuss have you tried the update?

14
Razer.Speedcr0ss
2 years ago

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