Replies posted by JoeCh1p | Razer Insider

Replies posted by JoeCh1p

3 Replies

J
JoeCh1pInsider Mini
posted in Razer Support

Razer Opus, left static noise. Any fix?

Razer.Speedcr0ssThanks for sharing. By the way, I replied to your PM. I'll wait for your response so I can relay all the gathered info to our team. I'm sorry but I don't see any new reply in the conversation I started yesterday

9
Razer.Speedcr0ss
1 year ago
J
JoeCh1pInsider Mini
posted in Razer Support

Razer Opus, left static noise. Any fix?

Razer.Speedcr0ssThanks for sharing your thoughts on this. Razer will recognize a fault and let the users know. However, there's no alert on this particular model yet. By the way, there's no way to revert a device version at the moment but releasing a newer update is feasible. Anyhow, allow me to raise this to our Support Team and devs so the team can look at this issue closely by sending me a PM, or you can submit a case number through this link: https://mysupport.razer.com/app/email_us. If you have already created one, please send it over privately so I can help speed up its progress. Waterspoutleetsigns976Identical issue here. Already opened support request describing problem under same email as this forum account. NC static is driving me absolutely livid. Great pair of headphones but this static noise bug absolutely ruins otherwise great experience. Its definitely software related. Turning NC off and back on removes the static right away for a few minutes until it returns again. st

9
Razer.Speedcr0ss
1 year ago
J
JoeCh1pInsider Mini
posted in Razer Support

Razer Opus, left static noise. Any fix?

I have linked a number of threads that mention the same issue and I bet I could find more. It is a known issue. The behaviour started ever since I received it. I turn NC on and after some seconds the ‘wind’ noise on the left earcup kicks in. It always happens as it has nothing to do with the source itself. It’s the noise cancelling feature and it's always there, wether I use them bluetooth or wired. In some threads some users mention that this started happening after a firmware update and that it carried over different replacement units. I strongly believe this is firmware and not hardware related. It's the noise cancelling feature and if the issue was there from the start the reviews would have mentioned it. I bought from an authorized seller but I won't try my luck by getting a replacement unit that, based on what you find online, will likely share the same issue. If it is possible to downgrade the firmware of the headphones I will try. Otherwise I will refund. Is it possible to

9
Razer.Speedcr0ss
1 year ago

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