Replies posted by Re_Mx3r | Razer Insider

Replies posted by Re_Mx3r

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D
darrensoh
posted in Razer Support

Synapse messing with Windows Sleep Mode

Hello everyone, just decided to chime in here - i'm also having the same trouble as everyone - when i have my Razer Kraken TE plugged in and Synapse running, neither PC nor monitors go into sleep mode. What i've tried so far, and the results are below: 1) Unplug the Headset - PC can sleep 2) Uninstall Synapse (mouse plugged/unplugged) - PC can sleep I've also got some other Razer peripherals, however, they do not make any impact on this at all. I got a hold of Razer Support Tech via chat and we've done the troubleshooting together, but it did not help. What we've done: 1) Soft reinstallation of Synapse 2) Complete reinstallation of Synapse And, also, i was so frustrated by the situation that i've went ahead and reinstalled Win10 completely, and everything was working until Synapse was installed and Headset was plugged in. Don't know if it helps, maybe there are different headset/accessories out there in the market worth taking a look at?

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J
2 years ago

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