Replies posted by DarkSiennasmartJET934 | Razer Insider

Replies posted by DarkSiennasmartJET934

4 Replies

N
N_X_Real
posted in Razer Support

Razer Kraken TE - THX Spatial Sound does not work

You can also do this: 1 - Uninstall Razer Synapse 2 - Start key + R, Type RegEdit, press enter, select LOCALMACHINE > Software > THX and delete the THX folder 3 - Reinstall Synapse Driver version will be default version on USB, but will get updated with the next synapse update. THX spatial audio comes with the Headset, so it can't be reinstalled via synapse if the driver is deleted.

11
D
3 years ago
N
N_X_Real
posted in Razer Support

Razer Kraken TE - THX Spatial Sound does not work

Updated Instructions ** - If there is no sound coming through THX Spatial _ Synapse. Remove USB controller from PC. Exit Razer Synapse and Razer Central. Go to device manager and click on Sound, Video and Game Controllers. Select THX Spatial _ Synapse. and Press Uninstall. **DO NOT Click delete driver software**👈 Once Uninstalled go to the Action Tab and Select Add legacy Hardware. Then select Manually install hardware Click on Sound, Video and Game Controllers. Scroll down to THX, then install THX- Spatial Synapse Driver. Restart PC, Log out then Log into Razer Synapse. Then Plug in USB Controller If this doesn't work, just do a clean install again and use the headset without synapse.

11
D
3 years ago
N
N_X_Real
posted in Razer Support

Razer Kraken TE - THX Spatial Sound does not work

bizWhiteSmoke928So i only delete THX - Spatial driver but not the other 2 sound drivers that come with this headset? Also, you lost me on the legacy hardware as i dont even know where that is, but im guessing you mean razer synapse 2? And then add this headset there and reinstall the THX - Synapse? You only need to delete "THX Spatial Synapse" on device manager. Legacy hardware is under the action tab when you highlight your pc on device manager. P.S When you the driver is under "THX" on sound, video and game controllers.

11
D
3 years ago
N
N_X_Real
posted in Razer Support

Razer Kraken TE - THX Spatial Sound does not work

Troubleshoot sound problems. Select THX - Spatial Audio then skip then select no(audio enhancements), windows will say to restart the computer. Before restarting go to device manager and uninstall THX - Synapse audio, then restart PC. Then go to add legacy hardware, sound, video and game controllers. Scroll down to Razer then reinstall THX -Synapse. You should hear audio now. This method worked for me, if you want surround sound for other devices use the 7.1 surround app and code that came with your device.

11
D
3 years ago

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