Replies posted by Seegeth | Razer Insider

Replies posted by Seegeth

65 Replies

C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

Tartarus Pro, sticking keys problems, pressing same key helps for me. Device bought one week ago. I tried: Guest Razer Account New Razer Account Reinstall Synapse 3 Clean Registry and Drivers (Razer) Setting button to Turbo Mode Nothing helped. Operating System: Windows 10 Pro (20H2) Razer Software: Synapse 3 (version 3.5.1215.121019) Game: Cyberpunk 2077, World of Tanks

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

I hope the problem will be fixed, but I am concerned that there is information on the internet about this problem. Posts last up to 8 months.

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

thanks, i use this software for gamepad will test it tomorrow

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

Today, i will try to disable Synapse and test it.

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

Until this moment I tried b. Connect the Tartarus to a different USB port or computer. d. Repair Razer Synapse 3.0 e. Clean reinstall Razer Synapse 3.0 Nothing helped

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

a. Disable Razer Synapse and see if the issue persists 3 hours of World of Tanks without Synapse 3, no problem. Tatarus works fine.

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

After 2 days playing WoT without Synapse, Tartarus works fine. reWASD works ok, but not perfectly. You can,t bind scroll wheel.

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

Clean reinstall of Synpase 3 1 hour of game with Synapse: "S" key stuck once "D" key stuck once @Razer.SpeedCr0ss logs send via PM

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

Synapse 3.5.1215.121019, no update at this time. EU region.

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

Razer.SpeedCr0ss a. Run System File Checker: 1. In the search box on the taskbar, type command prompt, press and hold (or right-click) Command Prompt, then select Run as administrator > Yes. 2. At the command prompt, type SFC /scannow (note the space between SFC and the /). Scanning will take a few minutes. 3. If SFC finds corrupted files and replaces them, restart your PC and check if the issue persists. b. Replicate the issue by creating another local Windows user account: What I did: I created a new local Windows account (no password), after logging into Windows, I started Synapse 3, I logged into my Razer account and I started playing the game, After two hours of playing the problem did not occur even once. Next: I changed my primary online microsoft account (user in windows) to local account. Now all works fine.(2 days) I will do more testing tomorrow.

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

For now all works fine. Day 1: 2 hours of WoT - 0 stuck keys Day 2: 1 hour of WoT, 3 hours of Vallhala - 0 stuck keys Day 3: 3 hours of WoT - 0 stuck keys

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

Still on 3.5.1215.121019. For me green a most used keys. Only the red ones were stuck. For now all works. Has anyone tested new local account?

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

What i did step by step: 1. a. Run System File Checker. 1. In the search box on the taskbar, type command prompt, press and hold (or right-click) Command Prompt, then select Run as administrator > Yes. 2. At the command prompt, type SFC /scannow (note the space between SFC and the /). Scanning will take a few minutes. 3. If SFC finds corrupted files and replaces them, restart your PC and check if the issue persists. 2. Restart computer. 3. Start testing (the problem reappeared several times within an hour). 4. b. Replicate the issue by creating another local Windows user account.. 5. I created new local account, and logged in to it. Then i started Synpase 3 a login on my Razer account. 6. Start testing. (no issue). 7. I logged in to my administrator account and converted it from an online Microsoft account to a local account. 8. Start testing (no issue). 9. I deleted new test local account. 10. Start testing (still no issue). That's all i did. Maybe someone try to create a new

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

@KAWAiiSONG I edited my previous post, there is now a detailed instruction on how to do it. You just need to run command lines in windows and add new user. Nothing more. Just take step 1 to 6 and see if anything changes. If you have a problem with a specific step in the manual, please let me know and I'll try to explain it. @the_novena I play an hour or two every day and it still works. Step #4: Please let me know if the image is displayed now. Step #7: In windows you can use the microsoft account (e-mail) as a user or create a local account. I used a microsoft account, so I had the option to convert to a local account. Please just take steps 1 to 6.

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

Any progress? Someone tried creating new account in windows?

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

In my opinion, internal memory is a needed accessory, but it is not the solution to the problem. Some people have multiple Razer devices and want access to all features like multiple profiles, RGB, etc. I think we found a solution to the problem, maybe Razer support will be able to do some update to Synpase 3 so that you do not have to do all these things to make everything work fine. P.S. As for Synpase 3, I have a small problem with the program detecting an active application and change profile. I need to minimize and maximize a game or program for Synapse to detect and change the profile.

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

@roger32025 Hi, thanks for drawing our attention to reWASD, it's a good alternative. The only thing that doesn't work is the scroll wheel binding. For me, System File Checker found corrupted files and repaired them. (the problem was still there) Did the option with a local account help someone else or just me? Today I will try to play 3-4 hours and see how it will be. Operating System: Windows 10 Pro (20H2) Razer Software: Synapse 3 (version 3.5.1215.121019) Other devices: Razer BlackWidow Tournament, Logitech G502, Astro A50 i7 7700K 16 GB DDR4 RTX 2080 Lastest drivers and Windows update. P.S. Razer BlackWidow Tournament, uses Synapse 2, but I don't have it installed.

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

Good idea. Today i will test with local account - 3 - 4 hours, tomorrow i convert local to microsoft account, and test it.

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

I don't think so. After using New Local Account, i converted my administrator (microsoft account) to local and it works. I have all my processes active.

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

Broke again. Within 2.5 h, stuck once.

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

the_novenaOh, damn -- so frustrating! Just to be clear, this failure was under which of the following circumstances? [INDENT](a) The 7th to 10th day after you converted your main user admin account to a local account?[/INDENT] ... or ... [INDENT](b) Right after you had just tried converting your main user admin account back to an online account?[/INDENT] (a) The 7th to 10th day after you converted your main user admin account to a local account

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

For me System File Checker did not help at all, found corrupted files and fixed them, but the problem continued. The only thing that helped (temporarily) was creating a new local account and playing on it. Or converting a microsoft account to a local account. This is a bit strange as to why some solutions only work for a while. Nothing on my computer had changed in the meantime.

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

Windows Defender Norton Security Discord Opera Samsung Magican Logitech G Hub Nvidia Geforce Experience VNC Server Spotify MS Office MS One Drive

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

I haven't tested it yet, but I think it might be a better lead. It is easier for me to believe that all this is the fault of some driver than e.g. windows account.

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

Orbweaver works great on Synapse 2. Maybe the dev team could do some test drivers to run Tartarus on Synapse 2.

490
A
1 year ago

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