Replies posted by KAWAiiSONG | Razer Insider

Replies posted by KAWAiiSONG

32 Replies

C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

friends, remember, the problem is in Synapse

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

alexxedoOk it seems we aren't gonna see any fix soon... I don't understand why they do not want to fix this issue. Are others peripherals than the tartarus line concerned by the problem ? The other solution would be to wait for the guys of openrazer to release a windows version of their soft even if they aren't supporting the Tartarus pro yet. I think I'll let a review on Amazon where I bought the product to warn other consumers so they don't buy it. That's such a shame to have this bug, I bought a redragon K585 keypad and it does not match the tartarus in term of comfort and design. Yes, other devices also lag, I have a Razer Naga Pro and she does it too! however, I have a guess that there is something else besides Razer, my friend has a mouse G 600 and it also sticks with him! maybe Razer and Windows have a problem at the same time and they need to solve it together! We are waiting for the Windows 21H1 update

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

bgzgamerIve come here to add that I just bought a tartarus v2 and started playing Apex with it. My movement keys WASD stick 2-3 times per game and thought it was a windows issue.. but now that i see this, its pretty obvious i bought a defective piece of hardware that razer has yet to fix. The device is fine, the problem is in the Synapse 3.0 software

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

Has the Razer team left the chat? Why is there such silence on their part? the problem has not gone anywhere !!!

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

does not work ! the problem is still there!

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

was my post deleted?

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

Razer.Speedcr0ssSorry for the oversight! I've corrected it now, DeadlyStingerPirates. Hey everyone. Razer is aware of the issue. That's why the Support and the Razer Insider Team is assisting whoever has experienced this issue. I may not have the ETA for the official fix, but I'll do my best to help our devs by forwarding each log from both Synapse and Windows that will be used during the investigation. Thanks for all your cooperation. Yesterday it happened just super often! in an hour, I got stuck about 8 times and completely different keys on both Tartarus and Naga Pro

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

SunjyKamikazeSorry but why you think an integrated memory would solve the problem? Because it is in Naga Pro! this makes it possible to work without Synapse and it helps!

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

Update 3.6.130.11816

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

the_novenaInteresting suggestion, yeah! I wonder: is there anywhere we can find and see when the last sync time occurred, @Razer.SpeedCr0ss ? I tried disabling the HID-compliant device. Sadly: no improvement at all. The issue was still occurring within a couple/few hours. To be honest, the issue seems to be happening MORE frequently, and also seems to be affecting my mouse (Naga Trinity) more than ever, too. Although I've been blessed with an abundance of patience, I'm genuinely reaching my limits. https://imgur.com/UtuNLpm

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

So I became the owner of the Razer Tartarus Pro ! and the S key is already stuck ! this key remained the default, I did not change it! it's sad!

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

when the problem occurs again, check the latest Synapse sync time with the cloud!I think it might be related!

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

my Orbweaver is rejected! I may soon be forced to buy a Razer Tartarus Pro

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

the_novenaInteresting?! The Logitech G600 mouse is very similar to Razer's Naga I think, isn't it? yes

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

Hello again! here is another interesting information, my friend has a logitech g600 , and it also sticks ! how do you like this?

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

I can't write messages ! at least in English.

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

SeegethI don't think so. After using New Local Account, i converted my administrator (microsoft account) to local and it works. I have all my processes active. This has nothing to do with it! I originally and always had a Local administrator account! that it never helped me!

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

So! 1.Disable any extraneous Windows services that are installed by third-party software that is not part of the OS. 2. Press the Windows key + R key combination. A menu will appear to enter https://i.imgur.com/sKSZ6YB.png 3.Write msconfig and click ok. The system setup application will open. 4. Go to the Startup tab and disable all applications from the list. 5.Next, go to the Services tab and check the box next to "Do not show Microsoft services", then click Disable all. 6. After these actions, click "ok", you will be prompted to restart your PC. Please reload it. After restarting, try starting the game without launching any programs.

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

So, I made a second Windows account after spending 2 hours in the game no problem! I realized that the second account turns out to be empty! it is not clogged with different software and processes ! perhaps there is something with which there is a conflict with Synapse 3 ! after checking both accounts, I noticed that a lot of software is not in the installed programs-Opera, Offece , TeamSpeak, as well as many other software is not running. there is an option to check without creating a second account ! disable all processes except system processes. I think we all have some software that unites us . check if this is the case!

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

The 1 key on the Naga Pro sidebar just got stuck. there is a button F

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

SeegethAny progress? Someone tried creating new account in windows? 1. a. Run System File Checker. 1. In the search box on the taskbar, type command prompt, press and hold (or right-click) Command Prompt, then select Run as administrator > Yes. 2. At the command prompt, type SFC /scannow (note the space between SFC and the /). Scanning will take a few minutes. 3. If SFC finds corrupted files and replaces them, restart your PC and check if the issue persists. I did it! there are no errors.

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

Seegeth@KAWAiiSONG I edited my previous post, there is now a detailed instruction on how to do it. You just need to run command lines in windows and add new user. Nothing more. Just take step 1 to 6 and see if anything changes. If you have a problem with a specific step in the manual, please let me know and I'll try to explain it. @the_novena I play an hour or two every day and it still works. Step #4: Please let me know if the image is displayed now. Step #7: In windows you can use the microsoft account (e-mail) as a user or create a local account. I used a microsoft account, so I had the option to convert to a local account. Please just take steps 1 to 6. I did some testing ! there are no integrity violations

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

SeegethWhat i did step by step: 1. a. Run System File Checker (full manual in older post). 2. Restart computer. 3. Start testing (the problem reappeared several times within an hour). 4. b. Replicate the issue by creating another local Windows user account (full manual in older post). 5. I created new local account, and logged in to it. Then i started Synpase 3 a login on my Razer account. 6. Start testing. (no issue). 7. I logged in to my administrator account and converted it from an online Microsoft account to a local account. 8. Start testing (no issue). 9. I deleted new test local account. 10. Start testing (still no issue). That's all i did. Maybe someone try to create a new local account and test. I will continue to test. Please make a video of what to do and how to do it

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

Everything is bad, still on both computers there are sticking . and very often it became!

490
A
1 year ago

Badges

View More
CookiesCookie settings