Replies posted by JeezIsTheGame | Razer Insider

Replies posted by JeezIsTheGame

2 Replies

M
misterman12
posted in Razer Support

razerblade 15 (2018) advanced camera driver not found

Gilded_DrakeI'm facing the same issue. Also Razer logo is not lighting up. Tech support says the two are related. I've deleted and re-download synapse, rebotted the computer with and without back up. The laptop is practically new and I have hardly even used it untill just recently, as it is one of several devices I have. I can't justify sending it in to for repairs when there is no logical reason other than a software / manufacture defect. hmm this is interesting...now that you mention it, my logo isn't lit anymore either and I'm also having webcam detection issues. I also just recently bought this laptop (Dec 2020) and have barely used it. This sounds like a software/update problem. Can't possibly be a hardware malfunction with so many of our rigs all at once...can it?

17
Razer.Speedcr0ss
2 years ago
P
Playfulvixen
posted in Razer Support

Razer Blade 15 Advance (2018) Camera/Mic Problems

PlayfulvixenI updated Windows and made sure I have the updated drivers from Razer. The camera still isn't showing in device manager. The mic is showing in device manager but when I go to test it still doesn't pick anything up. This seems to be a common issue. I just noticed my webcam is not in the device manager list also. Just purchased this laptop in December 2020.

6
U
2 years ago

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