Replies posted by smartCardinalnetwork582 | Razer Insider

Replies posted by smartCardinalnetwork582

1 Reply

L
liedzor
posted in Razer Support

Windows 10 2004 update removed my device

liedzorHi, Yesterday I plugged my new Tartarus v2, could remap it via Synapse 3 and change the colors via Chroma. Worked with no issues. Then I installed the latest Windows 10 update 2004, and my device is not detected by Synapse anymore. First thing I did : plugged the Tartarus in another USB port. No good. I restarted the PC, no change. Then I uninstalled the driver and all Razer software, restarted the computer, downloaded them from the site and installed, but to no avail. So I'm sitting here with my new product from yesterday that's not working anymore. Are you working on a fix with microsoft and how long it will take to repair your driver? Does anybody have the same issue? The only solution I have is to reinstall windows in order to go back to its previous update, I guess. Thanks for reading, have a great weekend.

2
smartCardinalnetwork582
3 years ago

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