Replies posted by CityEnginer | Razer Insider

Replies posted by CityEnginer

3 Replies

C
CityEnginer
posted in Razer Support

"Plugged in, not charging" Razer 15" 2018

Obviously most of the time I use the system plugged in so I can't pinpoint the exact date/day but it was in the last 2 weeks or so... I've reached out to customer support now via the USA chat as it seems your contact forms don't have my system listed. After going through various steps with a support chat person and having no luck I now have a case number... Whilst many people say this can be an issue of Windows 10, this feels like a hardware issue at this point. I'll PM you the case number as well... thanks for the reply!

7
R
5 years ago
B
bluewavesoverfuji
posted in Razer Support

Webcam not found Razer Blade 15 (2018)

Hi, I've also lost the webcam in my Razer Blade 15 (2018) as well.... is there a fix?

71
Razer.Speedcr0ss
3 years ago
B
bluewavesoverfuji
posted in Razer Support

Webcam not found Razer Blade 15 (2018)

Windows 10 fully up to date, BIOS and EC firmware updated... no change. Webcam going did seem to coincide with Windows 10 update....

71
Razer.Speedcr0ss
3 years ago

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