Replies posted by Jaroob | Razer Insider

Replies posted by Jaroob

1 Reply

R
royhale3
posted in Razer Support

Can't register new mouse

It is more than likely the product number that is causing the issue. You will have to look at the product number on the box that your product came in and not the product number on the device itself. There will more than likely be more than one product number on the box, but you will want to use the one that starts with the letters "RZ" and not "RC". This is what solved my issue. I was able to successfully register my product after that.

6
E
3 years ago

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