Replies posted by MustacheOf1854 | Razer Insider

Replies posted by MustacheOf1854

2 Replies

E
Epicguy4000
posted in Razer Support

Razer Nari Ultimate - Dongle Dead!

andremeza360I just purchased these two days ago, and i started getting this issue right out of the box. I submitted a ticket to Razer Support last night. Has anyone found a fix for this problem? I've noticed that they have recently sent out Windows updates labeled as "Razer Inc." so they are obviously working on it. There are a few software fixes that they have released such as a pairing tool, a firmware updater, and a dongle recovery tool. All should be linked in the Nari Ultimate "downloads" page. None have worked for me so far but you may have better luck. I've even reached out to Razer support and haven't gotten an email back in a whole week so something is definitely amiss and with the Windows updates, it's clear they are aware and working on it but obviously haven't found any concrete fix yet.

4
Razer.Speedcr0ss
3 years ago
E
Epicguy4000
posted in Razer Support

Razer Nari Ultimate - Dongle Dead!

I'm getting the exact same error. I have tried the dongle recovery tool, tried updating the firmware, tried repairing the headset to the dongle, all through applications provided by Razer to fix these very issues but none of them worked because of the base problem being that the dongle can't even be recognized in the first place to actually be fixed or recovered.

4
Razer.Speedcr0ss
3 years ago

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