Replies posted by ofisotherscevirme | Razer Insider

Replies posted by ofisotherscevirme

4 Replies

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ofisotherscevirme
posted in Razer Gold & Silver

I am not able to receive an OTP on mail

Can you check the Razer support suggestion? I know these, when the e-mail password is not received, I cannot establish google auth Razer support is troublesome never solution

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3 years ago
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ofisotherscevirme
posted in Razer Gold & Silver

I am not able to receive an OTP on mail

xCryptikHi @ofisotherscevirme, Upon checking, the account has no OTP set so the OTP will be directly send to email address. So needs to view it from there as the 2FA have been removed. However, since you're still unable to get the OTP to email address, could you take a video recording of your screen requesting for the OTP and send an email to [EMAIL]gold-support@razer.com[/EMAIL]? I sent a video

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3 years ago
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ofisotherscevirme
posted in Razer Gold & Silver

I am not able to receive an OTP on mail

FiszPLSupport messages means nothing ;) For OTP they could use different e-mail address, which could be blocked. Unfortunately they don't help I guess my razer gold is wasted, I won't use razer gold again

7
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3 years ago
O
ofisotherscevirme
posted in Razer Gold & Silver

I am not able to receive an OTP on mail

FiszPLWhat e-mail do you using? Are you 100% sure, that any spam filters are not blocking incomming e-mails? Yes I am sure there are support messages but no mail for OTP

7
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3 years ago

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