Replies posted by the_vede_ | Razer Insider

Replies posted by the_vede_

5 Replies

N
nykspree8
posted in Razer Support

Huntsman Elite - Mute Volume Light

Green_Eyes_DemonRazer contact me today by email, and said to me that they'll change my keyboard, that they've tested and the keyboards that they've tested have a component that it malfunctioned... I din't think that is keyboard problem... Well, please keep us posted on what happens! For what it's worth, I have three different BlackWidow Elite keyboards and all three of them do this same thing. And none of them did it before one of the recent Synapse updates.

15
Razer.Speedcr0ss
3 years ago
N
nykspree8
posted in Razer Support

Huntsman Elite - Mute Volume Light

Green_Eyes_DemonToday i made another test on my Blackwidow Elite Keyboard, i went to: Device menager; Keyboards; Updat controller; Search for controllers in the computer; Allow to choose from a list of drivers available on my computer; Choose Razer Blackwidow Elite; and close the window... The keyboard works fine untill i reboot... The problem it's not on the keyboard... Have anyone try this before??? I haven't tried that, but while your PC is powered on, if you unplug your keyboard's USB cable from your PC and then plug it back in, it'll do the same thing - the media lights will start changing colors again, like they're supposed to, until you reboot OR you manually lock and unlock your PC (Windows key + L). Ultimately, this is just a little software bug that Razer will need to solve for us.

15
Razer.Speedcr0ss
3 years ago
N
nykspree8
posted in Razer Support

Huntsman Elite - Mute Volume Light

I exchanged emails with a Razer customer service rep about this last weekend. They're aware of the issue and it sounds like the driver team will try fix the glitch in an upcoming Synapse update.

15
Razer.Speedcr0ss
3 years ago
T
the_vede_
posted in Razer Support

New BlackWidow Elite - loud ping noise

Razer.CazielIf that is the case, then what you're hearing may be a recoil noise of sorts from the metal backplate. You can upload the short clip on GDrive and send me a shareable link via PM. Thanks. PM sent.

4
T
3 years ago
T
the_vede_
posted in Razer Support

New BlackWidow Elite - loud ping noise

Hi Caziel, thanks for the reply. Yes, the ping noise is louder on certain keys than on others, but overall this has more to do with the force of the impact than with the direction of the spring actuation. In other words, I can make the ping happen with a heavy downward press OR a key bounce-back after I take my finger off a key. And I can even make the ping happen simply by tapping on the metal keyboard frame itself, without hitting/touching any of the keys at all. If I had to guess, I'd say there is something inside the keyboard (a metal base plate or perhaps one or two very sensitive key springs) that are vibrating whenever the keyboard takes a "hit" of any kind, be it a heavy key press/release OR a simple tap on the outside of the frame. If you send me your email address I can send you a short video clip I've recorded, demonstrating the issue.

4
T
3 years ago

Badges

View More
CookiesCookie settings