Replies posted by GedMarc | Razer Insider

Replies posted by GedMarc

4 Replies

S
SmokeySlim
posted in Razer Support

Razer BlackShark v2 pro THX Spatial audio no sound at all

ok this is everything i can remember that i've changed - sound control panel -> device properties for everything advanced tab disable everything under exclusive mode and signal enhancements - as long as these are ticked there seems to be no sound to the setup speakers exit synapse check services (run services.msc), make sure synapse services all running "Razer synapse service" and on automatic instead of manual make sure "thxv2 hsa service" is running and on automatic start turn off headphones, open synapse - wait 2 seconds wait for dashboard to finish loading, turn on headphones wait for headphones to show on dashboard click audo click the warning button by the profile to set it to your headphones Play a test sound

31
Razer.Speedcr0ss
2 years ago
S
SmokeySlim
posted in Razer Support

Razer BlackShark v2 pro THX Spatial audio no sound at all

support sent me here - Firmware Installation Instruction (razerzone.com) firmware update (y) Working now

31
Razer.Speedcr0ss
2 years ago
S
SmokeySlim
posted in Razer Support

Razer BlackShark v2 pro THX Spatial audio no sound at all

and the stereo audio is so soft it makes it useless... wonder what the process is to get a refund -

31
Razer.Speedcr0ss
2 years ago
S
SmokeySlim
posted in Razer Support

Razer BlackShark v2 pro THX Spatial audio no sound at all

So much for buying the high end of products... THX has no audio on the flagship product from razer..... which we bought for 7.1 sound, which is what we don't have.... Razer...... Fix your software development team

31
Razer.Speedcr0ss
2 years ago

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