Replies posted by techVioletRedboard752 | Razer Insider

Replies posted by techVioletRedboard752

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T
techVioletRedboard752
posted in Razer Support

Razer spare parts order

Razer.Zionzedd, I appreciate your support on the matter. For anyone looking to solve the same problem, here is some insight from what seems to be the Razer support team on Reddit: https://www.reddit.com/r/razer/comments/xsgl93/october_technical_support_sticky/ispvokc/?context=3 It seems that: 1. Razer does not repair peripherals (i.e. keyboards) 2. The only option you have is to send your keyboard back to Razer which you can do only if you have an active warrantee, and get back a new/repaired one 3. There is no way to get spare internal parts (or parts that are external but considered internal) from Razer, meaning Razer does not ship them, sell them, nor give them away. 4. I have a fully functional keyboard (beside the knob obviously), which can not be repaired, even though it could be done in 20 minutes at home given that I have the replacement parts. 5. I was advised to have it checked by a reputable technician, although I believe that this is not a matter of skills or tools, but

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T
1 year ago

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