Replies posted by janitorbeav | Razer Insider

Replies posted by janitorbeav

1 Reply

D
darrensoh
posted in Razer Support

Synapse messing with Windows Sleep Mode

BBQbeelzyTHANK YOU so much for pointing this out. I have been trying to figure out this problem for MONTHS until I came upon your post. For me, the device I had to disable was an "AMD High Definition Audio Device" (I have a Radeon 5700 XT connected to an LG 27GN950 monitor). Somehow this was conflicting with Synapse 3 and my Razer Kraken Ultimate headset and wouldn't allow my monitor to go to sleep until I disabled that AMD High Definition Audio Device. Thanks again. This was very similar to the issues I've been having with my Razer headsets. Thank you! I still think that after 6 years of a similar issue like this Razer should have said something in the interim instead of forcing customers to head to the forums and use an unofficial response as the solution. But hey, crowdsourcing support is cheap...

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J
2 years ago

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