Replies posted by Dee_Eff | Razer Insider

Replies posted by Dee_Eff

2 Replies

K
KestrelDreaming
posted in Razer Support

Razer Pro Type missing No Sleep option

FiszPL@Razer.Speedcr0ss can you help with this matter? Yes, I hope so. How do you want me to help?

6
Razer.Speedcr0ss
2 years ago
K
KestrelDreaming
posted in Razer Support

Razer Pro Type missing No Sleep option

Caveat emptor! I have exactly the same problem with my new BlackWidow V3 Mini HyperSpeed. It is not obvious to me whether this is a hardware/firmware/Synapse problem but if I search the web there are many examples of this over a long period. It seems to me that it is either too difficult for the Razer team to resolve or they simply do not care enough about their customers. I have tried various "solutions" and work-arounds but so far no success. I messaged support a week ago and they didn't even acknowledge receipt of my request for support. I still have another two weeks "no quibble" return on the product. If I can't find a solution here, or elsewhere, then it will be returned to my supplier as "unfit for purpose" and another keyboard from different manufacturer will be on my desk. It is extremely disappointing for an otherwise excellent product to have its deficiency ignored by the manufacturer especially at this price and from a respectable company such as Razer. <end of rant>

6
Razer.Speedcr0ss
2 years ago

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