Replies posted by jamescedavies | Razer Insider

Replies posted by jamescedavies

7 Replies

J
jamescedavies
posted in Razer Support

How to undo the damage Razer Cortex has done?

Did you send your engineers the thread I found from 2016 of the guy with the exact same issue? The issue has 100% been caused by Cortex. I didn't install or mess with anything else that day. I can get other games to play but this issue has flat out broken Far Cry for me. I installed Cortex, and it started. This has been over a week now and it's very frustrating.

13
A
2 years ago
J
jamescedavies
posted in Razer Support

How to undo the damage Razer Cortex has done?

Out of curiosity I tried running Far Cry again after Cortex boosted it, and this still causes a crash. So in summary, since installing Cortex the first time: With Cortex: freezes before the game loads, can still switch windows and move the mouse, but not click on anything. Cannot open task manager, cannot end process, cannot restart or shut down. Without Cortex: stutters from throughout, every second.

13
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2 years ago
J
jamescedavies
posted in Razer Support

How to undo the damage Razer Cortex has done?

Hi, thanks for getting back to me This has not fixed the issue. I followed the steps, twice, and the issue remains. The game stutters, skipping a few frames every second. In the gameplay, in menus, in loading screens - everywhere, every second.

13
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2 years ago
J
jamescedavies
posted in Razer Support

How to undo the damage Razer Cortex has done?

Hi, any word on this? I got a huntsman v2 today and I can't wait to check out all my new gear! I just need my PC to work again

13
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2 years ago
J
jamescedavies
posted in Razer Support

How to undo the damage Razer Cortex has done?

After reinstalling cortex and sending those logs, I tried Far Cry again and it still froze the computer requiring a manual shutdown. I've acquired the logs for that event here, so please refer to these instead: Interestingly, after getting those the computer froze in the same manner again. After restarting this time, I wasn't able to capture the logs of that as after clicking 'output' on the log generator it said part of the file path was missing?

13
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2 years ago
J
jamescedavies
posted in Razer Support

How to undo the damage Razer Cortex has done?

Hi, thanks for your response, My cortex logs can be found here: I hope that'll work, given I've had to reinstall cortex to get them.

13
A
2 years ago
J
jamescedavies
posted in Razer Support

How to undo the damage Razer Cortex has done?

I think it might be important to note that this stutter is present from the point the game is opened, not just in gameplay. It's noticeable from the warning messages through the logos and the loading screens, the title screen, everywhere.

13
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2 years ago

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