Replies posted by smartBudGreenbicycle839 | Razer Insider

Replies posted by smartBudGreenbicycle839

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smartBudGreenbicycle839
posted in Razer Support

Razer Blade 2017 suddenly not anyones problem?

charsumnerI'm having the same problem. My laptop refuses to turn on and it's barely over 2 years old. Called customer service last week and they said I was the second person that day he spoke with calling in on the same issue. However, even then the customer service was disappointing as well. They basically told me it's most likely the motherboard and that there's nothing they can do because the supplier of the motherboard is no longer in business or Razer is no longer doing business with them. On top of that they told me I would have to buy a new laptop and they offered by a $5 coupon. Ridiculous! Anyway, good luck to you but know that you're not the only one with the same issue. That's even worse! In my case they offered a repair at my expense (which I think is already rude) But to tell you, you have to get a new one by yourself is just outrageous. Asking that much money and meanwhile offering such shitty support is insane! I hope everyone here can learn from our struggles and knows

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5 years ago

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