Replies posted by AlostAngel | Razer Insider

Replies posted by AlostAngel

2 Replies

A
AlostAngel
posted in Razer Support

Bluetooth Headset won't connect to synapse

That does Sound like your Headset is broken if it doesnt work at all... im sure youll get a new Headset tho if its really broken. But I actually think something might be broken since you said the App on the phone also doesnt work, as well as the fact you dont even have this "razer stereo" device showing up. I hope you will get a new Headset or you get the one you have fixed! Good luck!!

8
P
2 years ago
A
AlostAngel
posted in Razer Support

Bluetooth Headset won't connect to synapse

I did even tho the Support didnt really help I figured it out myself! The problem for me at least Was that when I first connected the Headset I also connected a device called razer stereo... do not connect that to the PC only the actually Headset so Kranken Bluetooth Kitty or idk what its called specifically but yk what I mean... once that is disconnected you get an update for Synapse obv do that and you should be able to use the Headset normally... what I also did (idk if it rly helped with me Problem but I just did it anyways) is download the razer Audio app on my phone and connected my Headset there and checked for Updates... I had to do one but again idk if this is important to do I would do it just in case! I hope this helps you if not let me know maybe something else that the Support told me will help you!

8
P
2 years ago

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