Replies posted by TheShaqThatSmilesBack | Razer Insider

Replies posted by TheShaqThatSmilesBack

2 Replies

T
TheShaqThatSmilesBack
posted in Razer Support

Razer Nari Ultimate Crackling Sound

A temporary fix I've found is to uninstall Razer Synapse and plug in any hardware that you want to use, but the USB dongle for the Nari Ultimate is not plugged in so Synapse doesn't install the drivers for those headphones. Once Synapse is installed, the dongle is safe to plug in with no errors other than a lack of control for the headphone settings in Synapse. However, if an update is available, and the update is installed, the headphones will have its drivers installed too, so if this becomes the case (which it has for me), you'll have to repeat the process. This is only a temporary fix that I've found on my own to have both Synapse running and not have an issue with the headphones popping.

7
T
5 years ago
T
TheShaqThatSmilesBack
posted in Razer Support

Razer Nari Ultimate Crackling Sound

Razer.RedPandaHi there guys! Can I have the build number of your Synapse 3? Also, does the same issue happen when used with another port/PC? Let me know. I have used the USB dongle on both USB 3.0 and 2.0 ports with Synapse installed, but the issue persists. However, if I use the headphones with the 3.5 mm cable, the crackling goes away. The version of Razer Synapse 3 I'm using is version 3.4.131.12521.

7
T
5 years ago

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