Replies posted by Churchill_66 | Razer Insider

Replies posted by Churchill_66

2 Replies

C
Churchill_66
posted in Razer Support

Razer Kraken Tournament Edition MN# RZ04-0205 Ear Cushion Fell Off

You are a very nice person and I appreciate your kind words. After many attempts, by a few people, we got it on. I really enjoy your products, but that just seemed so unnecessary. I suppose as they say “it is what it is”. Thank you for your kindness.

5
Razer.Caziel
4 years ago
C
Churchill_66
posted in Razer Support

Razer Kraken Tournament Edition MN# RZ04-0205 Ear Cushion Fell Off

Razer.CazielThe Kraken variant you have does not have a removable earcup that you can twist. Instead, the ear cushion is directly attached to the frame. It is a bit tricky but you can do something like this. Thank you for the reply. Who within your organization thought it was a wise idea to have an ear cushion attach to a headset this way? 45 mins, 45 minutes! I have been trying to put it back on. The video is of little help. How do you insert a flimsy piece of material into an ever-thinning slot that continues to crumple up? The slightest pull to try and adjust it will pop the whole ear cushion off again. I guess I have to go back to Best Buy and return, for the 8TH TIME, a Razer headset. In this case because I cannot put a soft ear cushion back on. Don't you think after 8 different returns of Razer products I should go elsewhere? Very sad and disheartened.

5
Razer.Caziel
4 years ago

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