Replies posted by radiodirectCarmineRed540 | Razer Insider

Replies posted by radiodirectCarmineRed540

3 Replies

C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

Seeing as this is a fairly established issue could you please let your tech support know about it. 3 emails in and i found this myself, asked them to read it, speak to some one and get back to me.

490
A
1 year ago
C
cpoChiD
posted in Razer Support

Razer Tartarus V2 controller D-pad sticking / glitch

Razer.Speedcr0ssI understand you are disappointed/annoyed with what is happening with the gaming keypad. However, that is not what I want to convey. Please be aware that Razer (Devs, Support Team) and our users are working hand in hand to resolve this behavior. Also, this is what our forums/community purpose, to talk about what's going on with our products and services so we can improve them. I'll send your post as feedback to the team. I appreciate it. Are you still working hard with this? it's getting boring asking your support to have a look at this post

490
A
1 year ago
G
Grapewatchpulse582
posted in Razer Support

Razer Tartarus/huntsman sticking / glitch

funnily enough i got a "resolution" to this today. Good day! Thank you for waiting while we investigated your reported issue. We attempted to reproduce the issue that you are experiencing, but we are unable to do so. This means that your issue maybe isolated due to external factors such as third-party software, device configuration/settings, or corrupted files/Operating System. Below are some additional steps that you may take to address your issue. Please note that Razer is not liable for any data loss, data corruption, or any effects due to performing the steps below. It is recommended that you backup your device before proceeding. 1. Restore Windows to a previous restore point (before issue occurred) 2. Start Windows in Safe Mode to isolate the issue 3. Uninstall/Reinstall any programs that were recently installed 4. Reset your PC (Your Data and Programs will be removed) back to factory settings At this time, we will be closing your case. Should you need assistance in the futu

2
R
1 year ago

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