Topics started by ITookYourTaco | Razer Insider

Topics started by ITookYourTaco

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I
ITookYourTaco
posted in Razer Support

I'm not sure if it's me or Razer

I've just received my third Mamba & Firefly Hyperflux set with the first two being bought directly from Amazon and both being faulty with the mouse randomly cutting off during use within days of getting the product and now I've bought the third directly from Razer and the same issue is occurring. There is no way that I've ended up with three faulty models. I've ran through all the troubleshoots I can find, testing it without Synapse, with a new version, made sure all the drivers were up to date, I've removed my wireless charger, everything I can think of. The only metal nearby would be the frame of my desk but the desk surface itself is wooden. This is extremely frustrating because I love the product but I hoped that it was just Amazon's stock that was faulty, but that's not the case. Has anyone had issues that were fixed with this product in the past that they can tell me or have some fixes for this? Because I hate I've already returned £500 worth of Hyperflux products, I'd hate to

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I
5 years ago

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