Topics started by parkCreamgeo229 | Razer Insider

Topics started by parkCreamgeo229

2 Threads

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parkCreamgeo229
posted in Razer Support

Support for Faulty Razer Kaira Pro Headset

Dear Team, Greetings!!! This is to bring to your notice that I have raised my concern about my faulty Razer Kaira Pro Headset (Incident Reference # *Omitted case numbers for security purposes) for the last approx one and a half months I am following up for the update (because my headphone is under warranty) for the replacement, I got some replies for my earlier my emails but now nobody bothers to the response. I am continuously updating my case on Razer support as well still getting no response. I am in a fix as to whom I should contact for the solution. It will be really great if someone replies and provide an appropriate solution so that I may play again. Thanking you in anticipation, (*Omitted for security purposes)

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Razer.Speedcr0ss
1 year ago
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parkCreamgeo229
posted in Razer Support

Razer Kaira headphone

Hi All, Greetings!! I have raised my concern regarding my Razer Kaira headphone that it is not working. It is under warranty period. I got a quick response after raising my case but now nobody is responding to my emails I don't know how to reach the concerned team now. I tried raising another case and got one reply that someone will contact me after 2 days but haven't got any email or call after that. It is really frustrating now. On daily basis, I am continuously following up on my case ID but not getting any response. Can anybody help me provide any other contact details where I can reach for solutions? Thanking you in anticipation.

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P
1 year ago

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