Topics started by norysq | Razer Insider

Topics started by norysq

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norysq
norysqInsider Mini
asked in Razer Support

Where can I request an RMA number? The support page does only allow for RMA Status checks

Hi everyone,I have been trying to get an RMA number to make a warranty claim for my Razer Ornata V2. Some keys (“c”, “n”, Ctrl, Alt, Space and some others) don’t work anymore. I bought the device in August of 2021 straight from Razer so I am well within the warranty period. I read through the warranty policy and found that I had to “Go to support.razer.com/contact-us/ to obtain a Return Merchandise Authorization Number ("RMA Number") and Razer support address.”. I went ahead and clicked on the link and after clicking around everywhere I can find, I am unable to locate any way to obtain an RMA number to make my claim. Did I miss something on the page or is there a different way to get the number?

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norysq
1 year ago

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