Topics started by Bard09 | Razer Insider

Topics started by Bard09

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Bard09Insider Mini
asked in Broadcaster

Razer Kiyo; can't update firmware. Says to "Contact Support". How do I update the firmware?

I have a Razer Kiyo that has some focus/blur challenges that I thought would be useful to update the firmware for.  There are several versions ahead of its factory settings (I have 1.0.1 and the firmware is 2.3.2)… so it should be straightforward, right? Evidently not.  The firmware tells me to Contact Razer Support, but if I try to contact support it mentions that the Kiyo I have (the OG model) is out of warranty.  So… what?  Firmware is still valid for this thing, right?  It’s still hosted on the website?  It still functions? Shouldn’t I be able to install the firmware? Is there any solution around this error message?

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5 months ago

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