Topics started by verrwirung | Razer Insider

Topics started by verrwirung

4 Threads

V
verrwirung
posted in Razer Support

Razer Blade 15 Base model Battery Bloated, AGAIN

Less than a year after my Razer Blade 15 battery was replaced, here I am again. Battery Bloated, and almost exploded...battery thickness almost tripled, good thing it was unplugged for almost a day...first battery got bloated 2 months before my laptop turned 1 year, so they replaced it because of the warranty..what about the replaced battery? Don't they have a warranty for the parts they replaced? I got my laptop back September 2020, and after almost just 9 months, it's worse than before. The battery's packaging got ripped out because of too much bulging.. what kind of quality control do you guys have?? this is a health and safety issue...and yet, you want me to pay $99 for assessment of my laptop? not including the battery replacement...

0
Razer.Caziel
2 years ago
V
verrwirung
posted in Razer Support

Razer Blade 15 with bloated battery stuck at FedEx facility

For god's sake, please, please, please...check my support case Case # 200708-000332 Created Date 08-Jul-2020 PST Subject D3NT__warranty / battery bloat I've been messaging for the past week and noone is responding. from July 19 up to present, it's still stuck with FedEx...

0
V
3 years ago
V
verrwirung
posted in Razer Support

ANSWER MY FUCKING EMAIL, SUPPORT TEAM!!

I have been trying to contact your support team regarding my pending laptop repair, yet no one is answering my FUCKING EMAIL for 4-5 days now. What's this? you all decided to go on a FUCKING HOLIDAY????

0
Razer.Caziel
3 years ago
V
verrwirung
posted in Razer Support

Razer Blade 15 Base Model 2019 Battery Swollen and warranty issue

what's happening RAZER?? my Razer Blade 15 Base Model is not even 1 year old yet my battery has swollen up. Now, I have 2 issue here... First, because this model mentioned a feature for disk expansion, I've decided to use such feature and check the free/vacant HDD bay inside the laptop..To my surprise, the warranty sticker is blocking one of the screws to open the bottom part of the laptop. WHY??? WHY would you put a feature in this laptop that will void the warranty??? and yes, because I wanted to expand my storage, I didn't mind peeling a bit of the sticker to get to the screw...guess what? RAZER was right, it has a vacant/free HDD bay inside for expanding storage.. Second, it's because of my decision to open the laptop and install additional disk that I've discovered that my battery is swollen. It's BLOATED. what happened? for a pricey laptop, I didn't expect this would happen this early...so, what happens with my warranty? since I've decided to use your featured expanded disk stor

0
S
3 years ago

Badges

View More
CookiesCookie settings