Topics started by dailyVividOrange236 | Razer Insider

Topics started by dailyVividOrange236

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dailyVividOrange236Insider Mini
asked in Razer Support

Razer Atheris cannot enter bluetooth pairing mode

Hi everyone! I’ve been regularly using my atheris on bluetooth for around 2 years now with no issues until today, when the mouse failed to connect to my laptop via bluetooth. Usually, the LED indicator quickly flashes green before turning blue as it connects over bluetooth. However, the indicator is now lighting up and staying green (no flashing) when I turn bluetooth on. Trying to put it into pairing mode by pressing and holding the two side buttons + the DPI cycle button also seems to have no effect, the light stays green. The mouse works fine using the usb dongle. I’ve done a factory reset on it via Razer Synapse but it’s still giving the same issue. I’ve tried a firmware update as well, but could only do half of it since I can’t connect the mouse via bluetooth after the first step. I’m wondering if this is a fixable software problem, or if the hardware is just broken. Any help would be appreciated, thanks!

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1 month ago

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