Topics started by polyBlackvoice672 | Razer Insider

Topics started by polyBlackvoice672

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polyBlackvoice672
posted in Razer Support

Razer Naga Trinity stops working after installing synapse 3

Hiya, First of all i would like to say that im dissapointed about my mouse, its annoying that nothing is working well with it. a mouse for almost 100$ and all the time it has sofware related problems. Just after purchase i have had problems with synapse 2.0 didnt work because it didnt and it still dont recognize my mouse. synapse 3.0 fixed this issue. But today i have reinstalled windows 7, i got installed all necesarry drivers, mouse working well till i try to install razer synapse 3.0. it suddenly stop working, lights on but, not working at all, its "frozen" on the screen, buttons doesnt work too. tried different usb's, usb 3.0, uninstalling usb drivers, synapse, still the same. Maybe you are able to send me different version of synapse? maybe something mid 2019 or after? Looking for your help.

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3 years ago

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