Topics started by quarkpampe | Razer Insider

Topics started by quarkpampe

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quarkpampeInsider Mini
asked in Razer Support

Razer Barracuda X: Cracking noises and automatic turnoff with dongle

Hello,  I always used my Barracuda X Headset with the type-c dongle and never had problems so far. Out of the blue problems began. Suddenly the headset does not always autiomatically connect after startup, I often have to remove and plugin again the doingle. When there is no audio output I hear a cracking noise and after a few seconds the headset simply shuts off. But not with the voice confirmation, it suddenly turnes off.  I tested it in bluetooth-mode and did not experience such problems there, but it was only a short test.  I tried reinstalling the device, updating the firmware, checking audio-drivers but did not manage to get rid of this problem. As far as Ive seen there were no automatic updates or anything like this before the problems occured the first time. I upgraded to Windows 11 but this was a few days before. Is the dongle propably defect? I did not have the chance to test it on another device yet. Thanks for any help.

8
G
12 days ago

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