Topics started by MasterMariner | Razer Insider

Topics started by MasterMariner

2 Threads

M
MasterMariner
posted in Razer Support

I can't Install Razer Synapse 3 (Intallation Failed Error code: 528040)

Installation failed with error code 528040. (Im using Windows 10 Pro 64-bit as my operating system). My OS is on the latest update. I even I tried dozens of steps to clean install the razer synapse 3.0. I uninstall all razer present in device manager. I installed the microsoft visual c++ 2015 x64 and x86 as recommend on the website https://support.razer.com/articles/1699349771. I deleted all the razer files and end task all the razer services in task manager. I turned off the windows firewall and also my avast antivirus. I also deleted razer synapse from Registry editor. but after all I still experienced the error as what you can see on the picture on my post. It bothers me because I can't customize the lightings of my razer peripherals. If someone knows the fix for this problem, I would really appreciate your help.

0
Razer.Speedcr0ss
3 years ago
M
MasterMariner
posted in Razer Support

Razer Mamba Elite suddenly stop working (Dead)

Hi Razer. I experienced problem with my razer mamba elite yesterday. Im in the midle of the game and it suddenly stop. I tried unplugging and replug it but still not working. I tried to restart my computer and I also tried dozens of recommendations I found in the razer forums and reddit and other website that may help but still its not working and now I have two problems After uninstalling razer synapse. I cant install it now.. it is always installation failed with error code 528040. My mouse doesnt have cuts on cables and it is actually on top of my table with a good cable management so i dont see any reason for it to malfunction because of physical damage... I having fun using it and playing my game and then boooom it suddenly stop. I even tried to plug it to my sisters computer and laptop but it still not working and no lights showing. I hope you can help me with my problem. By the way razer keyboard is working and my mouse is the only one not working.

0
M
3 years ago

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