Topics started by Silmarr | Razer Insider

Topics started by Silmarr

1 Thread

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Silmarr
posted in Razer Support

RBS 2019 Replacement Unit (Brand New or Refurbished?)

Hi guys, I recently got a brand new replacement (so they said) for my RBS 2019 as the first one had a 'hot pixel' and I couldn't help but notice some things with the replacement: the box was quite torn ( ok whatever I thought) it had a sticker on it that clearly said 'Partcondition refurbished B' the same sticker also clearly specified the unit prod. no. and s/n as being 'refurb' inside the laptop seemed brand new when I checked the specs the ssd was different from the original one (Liteon 256GB), this was a Samsung 256GB Only had it for a day, haven't noticed anything else. After speaking with them they said it was indeed a brand new one and it must have been a mistake with the sticker put on it but the sticker clearly specifies the product number as being refurbished. I'm quite happy with it, but can't help the feeling I got a refurbished unit and not a brand new unit. Has anyone had any experiences like this so far, what do you think? Thanks.

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Razer.Caziel
4 years ago

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