Topics started by lifeOlivebyte062 | Razer Insider

Topics started by lifeOlivebyte062

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lifeOlivebyte062
posted in Razer Support

Razer Phone 2 - Screen Freezing/Locking Up - (AT&T Version)

Ok, so the problem is that my screen freezes locked. When this happens, you can tell the phone is actually still functioning, as the vibration feedback from attempting to use the power key still continues to work, but the display remains totally blacked-out. Phone will still ring, notification sounds still come through....but nada on screen. I have to do a soft-reset (hold power + volume-up key until logo appears) to get it to work again. Whenever I do a reset like this, the AT&T splash sound, as well as the sound that accompanies the Razer Logo, seem overly-loud and slightly distorted. When everything is restarted, the phone functions perfectly, until it happens again. I really want to Love this phone, but this issue has gone from slightly irritating, to rage-inducing. I am convinced that it has something to do with the Bluetooth, as I have seldom had it happen when it wasn't connected to a device. Devices in question are a Samsung U-Flex, Samsung Gear S2, and Powerbeats3. The only

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5 years ago

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