Topics started by Nephalen | Razer Insider

Topics started by Nephalen

1 Thread

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Nephalen
posted in Razer Support

Razer Synapse not recognizing Razer BlackWidow X Chroma

I have been using my Razer BlackWidow X Chroma for a few months now and it's been working fine. Recently I decided to update razer synapse since it kept bugging me to do so, after the update though I noticed that the application no longer recognized my keyboard. When I try to open the chroma module for example it simply tells me "This module requires a Razer Chroma device". I also don't see my keyboard under devices in Razer Synapse. What I have tried thus far: Uninstall and reinstall Razer Synapse Switch USB ports with my keybaord Uninstall all HID keyboard and mouse devices as well as Razer BlackWidow X from the device manager All the steps above have been followed with restarting my PC, I have also tried combining the steps like uninstalling all drivers and uninstalling the application at the same time. The keyboard still works just fine and I can use it to control the computer, any razer specific features (Like playing with the lights) do not work however. Thanks in advance.

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4 years ago

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