Topics started by scott_nicholls36 | Razer Insider

Topics started by scott_nicholls36

4 Threads

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scott_nicholls36
posted in Razer Support

Bought a Razer Blackshark v2 Pro... Software straight up doesn't work.

I bought myself a Razer Blackshark v2 Pro as I wanted a wireless headset and found a good offer. The headset itself seems fine, however the Synapse 3 software just does not work at all. Here are the problems I've had so far... Turning on my Razer Blackshark v2 Pro headset takes anywhere from 30 seconds to a minute to be detected in Razer Synapse 3. Turning on my Razer Blackshark v2 Pro headset (which has no LED lighting) causes the lighting on all my other razer products (keyboard, mouse, RGB controller) to start cycling random colours instead of using my set profile. The software has the option to auto-switch audio device depending on whether or not the headset is switched on. This just does not work at all. Has anyone else had similar problems? Genuinely considering sending it back if I can't figure out a way to make it work.

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2 years ago
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scott_nicholls36
posted in Razer Support

Latest Update has broken my G.Skill Chroma Studio setup

Hi The latest update of Razer Synapse has just installed (3.6.331.31613) and I can now no longer control my G.Skill RAM using Chroma Studio. Chroma Connect is definitely working, as I can set the G.Skill RAM to a non-Chroma Studio effect and it works fine. As soon as I try to control it through Chroma Studio however, the RAM LEDs turn off. I have attached a screenshot of Chroma Studio with the G.Skill object selected - it has my wave settings applied, however the little preview dots on the object itself do not light up within Chroma Studio and neither does my RAM when I hit save. Any attempt to apply an effect within Chroma Studio doesn't work - even if I create a new Chroma effect and start from scratch. Anyone know what is going on here?

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3 years ago
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scott_nicholls36
posted in Razer Support

Another thing the latest Synapse update has broken... my KM switch

I work from home, so I use a simple USB KM switch to quickly switch my Razer mouse and keyboard between my PC and my work laptop. The latest update has broken this however - if I switch from my laptop to my PC, nothing happens for about 15 seconds before windows prompts to say that the last device plugged in malfunctioned. I have to restart my PC before it will work again, but then it breaks next time I switch. Synapse on my laptop is prompting me that it needs to update... not going to happen.

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3 years ago
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scott_nicholls36
posted in Razer Support

MSI Mystic Light and Razer Synapse 3

I know that there are already a bunch of threads on this, but I can't believe that there is no way to get this working so here is another one! I have an MSI B450 Tomahawk Max mobo and a Razer Basilisk V2 mouse. Has anyone actually managed to get Mystic Light and Razer Synapse 3 to sync properly? I found that it's impossible to do with the latest versions of Dragon Centre and Mystic Light, as the necessary "game sync" button within both of these applications appears to have been removed. I've downloaded an older version of Mystic Light which has the game sync button, but the only way I can get it to work is: Switch Game Sync in Mystic Light "On" Switch Game Sync in Mystic Light "Off" - all LEDs controlled by the mobo turn off Restart Razer Synapse 3 - all LEDs controlled by the mobo turn back on and are controlled by Synapse I have to do this every time the PC is restarted, which in essence makes it useless. I appreciate that the fact this doesn't work can be 100% attributed to MSI'

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Razer.Caziel
3 years ago

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