Topics started by DRAGONMASTER412 | Razer Insider

Topics started by DRAGONMASTER412

2 Threads

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DRAGONMASTER412
posted in Razer Support

The power button has stopped working on my Razer phone

Hi, I have the first generation Razer phone (the one that came out in 2017) Been having some problems with the power button sometimes it'd instant lock the phone sometimes it wouldn't register me holding the button down when i all i want to do is restart the phone. But about a day or two ago. The button stopped working completely. It still clicks and everything I haven't dropped the phone. I was at Uni it was working like normal got to my lunch break and it just stopped. It hasn't starting working since. I got the screen to display by plugging it in then downloaded an app to display / lock the screen when i take it in and out my pocket. Its just occurred to me though, when the phone dies i'll have no way of turning it back on? Its weird because the finger scanner still works absolutely fine. I've had the phone almost 2 years, never dropped it or mistreated it once.

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4 years ago
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DRAGONMASTER412
posted in Razer Support

Razer phone lock button is acting up.

For the FIRST razer phone released in 2017 Last couple of days my razer phone's lock button has been acting weird. I haven't dropped it or hit it on anything. I just been using it like i normally do. So when i click it in the centre it would sometimes double or even triple click the button (I had to disable the double tap for camera shortcut after this started) but apparently through looking at it when i click it at the very bottom of the button it works fine. It still clicks when i press it When i press it at the top theres a quiet click When i press it in the middle there is a load click sound ( yknow like when you click a button ) When i press it on the bottom the click sound is almost silent. Anyone have any ideas. I tried restarting it but that never solved the issue. It all just seems very selectively working. Because sometimes it would work normally and sometimes it won't and at this point its driving me crazy I've had it just over a year

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4 years ago

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