Topics started by JMUTowlee | Razer Insider

Topics started by JMUTowlee

2 Threads

J
JMUTowlee
posted in Razer Support

Wolverine Ultimate Controller Freezes on PC only

Good evening, my Wolverine Ultimate controller has been working perfectly fine for years until today. I even used it on Xmas day without issues. The problem I'm having is when playing on PC, within a few button presses the controller freezes and my last inputs stay on permanently until I unplug the controller. The lights stay on and there's no interruption in power. To be sure it wasn't the controller or cable I plugged back into my Xbox one and it works without any issues. What steps do you have to bring this back to working order? I've attempted to 1. Uninstall/reinstall the controller from Xbox Peripherals in Device manager 2. Uninstall/reinstall the drivers for the usb ports that it's plugged into 3. Configure the controller using the Razer Controller Setup for Xbox from the microsoft store Is there maybe a link to a firmware update that could fix this? Any assistance would be greatly appreciated!

0
J
3 years ago
J
JMUTowlee
posted in Razer Support

Kraken Tournament Edition Microphone Not Working!

Good evening, I just purchased a pair of the Kraken Tournament Edition headphones today and have spent the last 4 hours trying to get them to work correctly. Upon plugging them into my USB on my PC, the prompt to download Synapse 3 came up and the headset drivers installed automatically through Windows 10. Once Synapse was installed and the drivers were finished, I rebooted my PC. Upon reboot, I then went into Synapse and began setting up the headphones, everything was fine. I have my Headphones TE-Chat and TE-Game set as default communication device and default device in the playback settings. And have the Headset Microphone TE-Chat set as the default device in Recording. I can hear my microphone in the Synapse settings under "SideTone" so I know the microphone is functioning. However, I can NOT get the microphone to work in anything else. Discord, Windows, Steam, and in-game, there is zero microphone capability! How do I fix this? I've followed the instructions completely a

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J
4 years ago

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