Topics started by loadOrangeRedradio717 | Razer Insider

Topics started by loadOrangeRedradio717

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loadOrangeRedradio717
posted in Razer Support

Synapse 2.0 Not Recognising Kraken 7.1 V2

Synapse 2.0 is not recognising my Kraken 7.1 V2's. When I right click the Synapse icon in the tray I can see "Kraken 7.1 V2 Oval Edition" but in the software itself nothing comes up. I have tried every combination of uninstalling Synapse, reinstalling synapse, uninstalling the headset's drivers and reinstalling them and multiple restarts between these steps and I can't get synapse to work properly. When I first got the headset synapse recognised it, but as soon as my pc was turned off and on again synapse stopped recognising it. I've had this same issue with my old pair of Kraken 7.1's, but the issue was fixable with replugging the headset or re-opening synapse. The issue eventually fixed itself with my old headset but this time that doesn't seem to be happening and I can't find any short term solutions. Thanks in advance.

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Razer.Caziel
4 years ago

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