Topics started by bizSkyBlueup374 | Razer Insider

Topics started by bizSkyBlueup374

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bizSkyBlueup374
posted in Razer Support

Razer Kraken v2 USB headset sound cutting in and out.

I got this Kraken about two years ago now and it's just recently been cutting in and out of sound, while playing any type of media, or games. When I'm playing a game or watching media, the sound will randomly stop for a second with a pop noise, then come back a few seconds later. I've tried unplugging and plugging it back in, didn't work. I've tried unplugging it for a day or two, then plugging it back in, with the result of it working for about an hour every time and then doing the popping sound and disconnecting again. I've also tried reinstalling the drivers multiple times within device manager, to no avail. This is very frustrating since this headset is rather decent, and I'd hate to have to buy a new one. I can probably guarantee that this is driver related somehow because I have used different headsets on my PC without the issue. I've even used the Kraken with another PC and did not have the issue at all. This would be amazing if anyone has a fix for this, but any assistance is

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4 years ago

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