Topics started by Nallatheryth | Razer Insider

Topics started by Nallatheryth

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Nallatheryth
posted in Razer Support

Blackwidow Elite Volume Dial - misbehaving

Hello and good day :) like many other people, I am having the same issue as them, with the multimedia volume dial. It acts radically and randomly. I see it exists on Blackwidow and Huntsman, possibly others too. When using it, the volume will jump up and down, no matter if I try and raise or lower the volume; Instead of adjusting the level by 2 points, it'll jump by anywhere from 2 to 20 points at a shot; The volume will sometimes just change by itself, when the keyboard isn't even remotely being touched; The volume will sometimes just change by itself, when the keyboard is touched by the mouse cable; Mute/Unmute works just fine and stop/play with previous/next work fine as well; Purchased in July 2019. The problem appeared around august of 2019 and hasn't dissapeared even once since. New Windows installed in October 2019 (along with synapse etc.) - issue persists. As of today, October 1st, 2020, the details are: Windows 10 build: 1909, 18363.1016 Synapse 3 build: 3.5.907.9021

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3 years ago

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