Topics started by Phil-adelphia94 | Razer Insider

Topics started by Phil-adelphia94

2 Threads

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Phil-adelphia94
posted in Razer Support

Razer Blade 15 base unable to update to win 10 version "1903"

Hi, Recently, the Windows 10 May 2019 "version 1903" appeared in Windows update for me to download and install. However I'm unable to update the OS. It says the problem is with the Intel Rapid Storage Technology drivers, however after updating the drivers and trying again, it is still giving me the same message. I'm not sure what to do now. Have I've been missing something? Thank you in advance Phil. EDIT: I found a solution in another forum. You can rename the file of the driver to make it "invisible" to the updater, like "iastora.sys_X" for example. Once the update has finished, you can change back to the original name. I noticed that when hovering over the file of the driver, it was still and old version. It did not update itself to a new one when I updated it. The file can be found in system32\\drivers directory.

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A
4 years ago
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Phil-adelphia94
posted in Razer Support

Speakers NOT working after unplugging headphones (Razer Blade 15 Base)

I have a Razer Blade 15 Base 2018 and every time I unplug something from the headphone jack no sound comes out from the speakers. The speakers only start working again after I restart the laptop or after disabling and re-enabling the realtek audio controller in device manager. I tried to update drivers and rolling them back to a previous version but nothing works Another thing I noticed is that I can't use the Realtek Audio Console. It gives me a message that says: "Realtek Audio Console doesn't support for this machine". I don't know if the problems are related by I wanted to mention it just in case. If anyone had this problem and found a fix please let me know. I will appreciate it. Thanks.

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4 years ago

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