Topics started by leetModeBeige073 | Razer Insider

Topics started by leetModeBeige073

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leetModeBeige073
posted in Razer Support

Razer Synapse 3 and USB3.0 Hubs+Ports

Hello there, I'm struggling with following setup: -Blackwidow Chroma v1 -Mamba Hyperflux If I use an USB3.0-Hub on any usb port (does not matter if 2.0 or 3.0) the razer mamba hyperflux frequently just shuts off and does not respond for a minute or so. Sometimes the keyboard backlight just shuts off but it remains usable. This only happens when using Razer Synapse 3 with an USB3.0-Hub. If plugged in directly the Razer devices work with no problems! I tried 3 different USB3.0-Hubs two of them can be active powered (which I did with a power supply 5V@2A). Since the Mamba Hyperflux does this every few minutes I measured the USB-Power when this happens: Normally the Hyperflux operates at ~0.33-0.35A at 5V and ~3.10-3.19V (data+ lane). If I plug in the keyboard into the hub the amps (despite having the hub active powered by 2A which should suffice to fully power 4 usb ports) drop frequently to ~0.31-0.35A. I'd guess that this is causing the device to hang at random periods because it do

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L
4 years ago

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