Topics started by judy_p_ | Razer Insider

Topics started by judy_p_

2 Threads

J
judy_p_
posted in Razer Support

Razer Sila & PS4 - Port Forwarding, Can't Switch to NAT 2

This is a question about port forwarding to my PS4 IP address (which **is** static) I've followed the instructions from the product FAQ page, have double & triple-checked both the IP address and the ports being forwarded to my PS4, but I'm still stuck on NAT 3. Another issue I'm having, possibly related, possibly not, but starting two threads at the same time seemed...selfish?... has to do with updating the network my Sonos system uses. I have a bunch of Sonos speakers, and I want them on the Sila network as opposed to my old wifi (I bought two Silas and am planning on a mesh network, and I think that the Sonos system will have fewer speakers dropping out on a mesh network), but the Sonos system cannot find any of the speakers when I go through setup. I have no idea why, I have no idea what to do. I did contact Sonos support and they looked over my diagnostic and said that, for some reason, the Sila was acting as a bridge for my actual router and that I needed to contact Spectrum

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J
4 years ago
J
judy_p_
posted in Razer Support

Razer Sila CANNOT Set Up

Hi there. If this isn't the right place for this post, I apologize - please point me somewhere helpful. Couldn't find anything about this in this thread. I cannot set up my Sila - neither sila.razer.com nor 192.168.8.1 are reachable in my browser - neither load - and the Sila is not connecting to the android app via Bluetooth - even though my location is on and my bluetooth menu sees the Sila and has paired with it. The setup app is stuck on the "Please share your location" step. Edit: I also keep getting disconnected from tech support chat. Tried several departments, was immediately disconnected after entering info six separate times.

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J
4 years ago

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